Tutor Circle will charge an administrative fee from the tutor, which equals to your tutoring fee of two-week predetermined tuition hours. 14 days is defined as the days of two-week agreements.

e.g. Suppose there is a student taking classes for two days per week, 2 hours per day, paying HKD$50 per hour, the calculation method of the administrative fee would be:

2 days x 2 weeks x 2 hours x HKD$50 = HKD$400 [Required administrative fee equals to HKD$ 400]

Charges of administrative fee are based on the tuition hour of regular lessons compromised by parents and Tutor Circle. The total amount of administrative charges will not be changed accordingly even if students or tutors temporarily miss lessons or change tuition hour for any reasons. If the number of regular tuition hour or tuition day increases, the total administrative fee will be adjusted accordingly. There is no bargaining areas for the above charging method. Tutors are only required to pay the administrative fee once for each case.

Evaluation Method of Administrative cost:

General case: two weeks of tuition fee not more than HKD$700

Group tutorial case: two weeks of tuition fee not more than HKD$500 (per student)

School teacher / music instrument tutor tutoring case: two weeks of tuition fee not more than HKD$1000

Tutors still need to pay for HKD$200 administrative fee when they withdraw from a case for any reasons (including sickness) 72 hours before the start of the first lesson. And if tutors withdraw their cases in 48 hours before the start of their lessons, Tutor Circle would charge them with the original amount of administrative fee. All fees should be settled within 72 hours.

If a tutor is dismissed within the first two weeks (14 days after the start of the first class), he/she needs to pay half of the tuition fees received as administrative charge, and call our staff within 24 hours. Otherwise, he/she is still required to pay for the full amount of adminstrative fees. If a tutor is fired after two weeks, full payment of administrative fee is required.
Tutor Circle has published the tutoring location provided by parent / student online during the matching process. The company will also confirm the tutor with more detailed location information during the confirmation process on phone. Tutors are responsible for checking and confirming location before accepting any tutoring cases. Tutors are not allowed to terminate the tutoring due to location problems after accepting the case. Tutor Circle would still charge the full amount of administrative fees based on the original agreement.

Tutor Circle views "two-week predetermine tuition hour" as a standard. The calculation of administrative charges is based on the original tuition hours, rather than the actual number of tutoring sessions and hours in the first two weeks (or the average number of tutoring hours within four weeks). If parents decide to reduce the tuition hours in the future permanently, the company will consider reducing a partial administrative fee after discussion. Otherwise, we will only flexibly extend the deadline of charging date till the completion of the "two-week predetermine tuition hour" (original amount of adminstrative fees).

e.g. Suppose there is a student taking classes for two days per week, 2 hours per day, paying HKD$50 per hour, the calculation method of the administrative fee would be:

2 days x 2 weeks x 2 hours x HKD$50 = HKD$400 [Required administrative fee equals to HKD$ 400]

If parents request to reduce 1 lesson in the first week, the administrative fee will be charged within 3 days of the completion of the first class, and the amount will remain unchanged, which is HKD$ 400.

Before accepting the case, tutors are already informed with sufficient background information of students. As a responsible tutor, you should accept a case with careful consideration. Since the irresponsible actions would harm the image of TutorCircle, Tutor Circle needs to charge the administrative fees in order to protect our company's rights. Tutors should carefully consider before accepting any cases, and avoid quitting the case after acceptance.
Tutors should bring their student ID card or identity card for identification. Also, tutors are required to bring the certificates of qualification and supporting documents.

    Under the company's terms and conditions, tutors can accept students' requests. However, tutors are absolutely responsible for notifying Tutor Circle of any tuition changes. If students request that they need to add more subjects, Tutor Circle will adjust the amount of administrative fees based on the latest updates on the number of lessons.

    Example 1: Adding one more subject

    A student found his / her Chinese Language tutor through Tutor Circle, and agreed to have lesson every Monday, 1.5 hours per lesson and the hourly tuition fee is $150. The students then directly confirmed with tutor to add one more subject --- English Language for tutoring. In total, the tutor is having a lesson with that student every Monday for 2 hours, while hourly rate remained unchanged. Under this condition, the administrative fee will be changed from $ 450 to $ 600, and the tutor must pay for the full $600 amount.

    Example 2: Students have mentioned that they want to attend tutorial lessons for different subjects in separate lesson sessions when they first contact Tutor Circle

    A students requested to separate his/her tutoring lessons for Chinese Language and English Language in different tutoring sessions. For example, the student has Chinese lesson on Monday and English lesson on Friday. The amount of administrative fees should be $ 450 for each subject. Tutor first confirms with the Chinese tutoring and paid $450 administrative fee, then confirms with the student or Tutor Circle for English tutoring as well. In this case, tutor must pay for the administrative fees of the two subjects separately, which is $900 in total for 2 subjects. The upper limit of administrative fee is only applicable to the calculation per subject.

  1. 1. Tutors must read all details of cases carefully, e.g. the location and time before accepting a case. If the provided timeslot is not suitable, please leave a comment in the message box
  2. 2. Make your self-introduction simpler and easy to understand
  3. 3. Maintain a good record with no records of discontinuous lessons
  4. 4. Maintain a good attitude
  5. 5. Apply cases online
  6. 6. We don’t accept applications for cases on phone. If you frequently call Tutor Circle to look for tutoring cases, it might reduce the chance of selecting you.
Tutor Circle will not provide the telephone numbers of the two parties until the start of the first lesson according to the privacy regulations.
Tutors cannot find friends, classmates or other people to attend tuitions under any conditions. If tutors fail to attend the lessons, please inform Tutor Circle. Tutors should not make any decisions on their own, including cancelling the tutoring or finding someone else to take the classes. Tutors must bear the full responsibility of cancelling lesson / finding someone to attend lesson(s) for them / making other arrangements with parents / reducing the number of lessons.
Generally speaking, the requesting tutoring subjects should not be much different from the actual one. For example, students originally requested a Mathematics tutorial, but occasionally asking questions about other subjects. In this case, tutors may also try their best to answer. If tutors do not understand the content of that subject, please let your students to contact our staff for finding another tutor for the particular subject. In general, ‘general subjects’ refer to all subjects (elementary school: Chinese, English, Mathematics, and Liberal Studies, and most of them include Putonghua). If students asks for a tutorial of ‘general subject and particulary focus on Mathematics, tutors should consider the case as general subjects tutoring with special focus on Mathematics. The tutor must consider carefully before accepting the case because tutors must perform his duties after oral acceptance. Otherwise, he still has to pay for the administrative fees. Please pay special attention that "Homework tutoring" has no differences with general subjects tutoring.
Tutors will receive a confirmation messages after accepting the tutoring case. Tutors can check the details of the case and the amount of administrative fees payable in the confirmation messages. If the administrative fee expires for ten days or more, we will entrust the "Small Claims Tribunal" to collect the relevant charges plus 20% surcharge, and terminate the membership of that tutor.
If tutor fails to provide the receipts of paid adminstraive fees, the company will request the tutor to repay the amount immediately. Even if the tutor is asking the bank for the evidence, he/she still needs to repay first. When tutors receive the evidence from banks afterwards, they can contact Tutor Circle for the refund.
You need to explain the details of your situations to our staff. Tutor Circle will deal with each case, but we still reserve the rights to make any decisions.
We do not accept any messages about changes in your tutoring cases via email. After accepting the case, Tutor Circle staff will provide his/her contact phone number to you. Please call the staff directly for any enquiries.
In addition to tuition fees, parents/students generally have no additional fees to pay. The tuition fees for the first two weeks for the tutor were charged as the administrative fees. Parents are requested to pay the required adminstrative fees on time. If the administrative fee is not paid for 10 days or more, Tutor Circle has the rights to charge additional surcharges and refer the cases to the Small Claims Tribunal to charge the original administrative fee + 20% surcharge on behalf of the relevant fees.
If the parents/students think that the tutor is not suitable, they can call TutorCircle staff directly and make a request to change their tutor. There is no extra fees but the tuition fees of attended lessons must be paid. However, we hope that parents or students can spend more time observing the performance of their tutor and try to avoid changing the tutor immediately after the first lesson. Adaptation period might be needed for both tutors and students to know more about each other at the beginning of tutoring. Therefore, parents or students can give an opportunity to your tutor before firing your tutor.
Tutor Circle is responsible for selecting the best tutors for parents and students. We will verify the academic qualifications of our tutors and try our best to find the most suitable tutor for you. However, if parents still want to meet with the tutor before the first lesson, we will try to arrange a meeting for you in the presence of our colleague. Tutor Circle will charge parents/students an administrative fee of HK $ 200 for each meeting.
After tutors orally promise to accept tutoring, and parents/student also promises to accept the tutor introduced by TutorCircle, parents/student cannot cancel the lessons for any reasons. Otherwise, $200 will be charged as an administrative fee of processing the tutoring matching. We hope you understand.
The company cannot guarantee the safety of tutors. We hope that tutors can pay attention to their safety. Tutor Circle declares that tutors' safety or other personal losses are not under the control of Tutor Circle. Tutor Circle would not bear any legal responsibilities for safety concerns.